When using the Merrill data room, what immediately jumps out is that it is intended for large enterprises who are engaged in extremely complex projects or transactions. This is reflected in their pricing plans. However, if you were hoping to try out the Merrill data room before buying a plan, there is no free trial available. Also, there are no live training available, so it is almost as if they want you to buy a super expensive product that has a lot of question marks surrounding it and without a flexible pricing plan, you could get locked into an expensive price that could really hurt the entire project.

The Merrill VDR has a long history dating back to 1967 and compliments other services that Merrill provides. The Merrill datasite will be able to take a load of handling content off your shoulders and delegate this responsibility to Merrill so that you can focus on all of the nuances that come with running your business. They do their absolute best to provide the best interaction and collaboration between both internal and external teams and this is really evident when having to handle complex projects that require a lot of data.

However, it appears that you would be able to enjoy all of the benefits that data room software in conjunction with other software that Merrill offers Bridge, Connect, and DPA. This really makes it much more expensive than other data room providers because the electronic data room is expensive all by itself, not to mention the abundance of other tools that you are forced to pay for, regardless of whether you will be needing them or not. Therefore, be sure to come up with a list of exactly what you will be needing besides a data room, then it would be better to shop for other virtual data rooms that will provide with the services that you actually need.

Also, customization is virtually nonexistent in the Merrill datasite. There are no custom domains, agreements for accessing the data room, active directory integration or integration through APIs. If you are fine with conforming to what Merrill offers, then there will not be any problems, but if you are looking to customize the data room or access it through an iOS or Android application you will run into many problems since these services are not supported.

Features Checklist:

Industry Solutions

Bankruptcy

yes
Biotech Licensing yes
Board Portals no
Clinical Studies no
Debt Financing yes
Distressed Real Estate no
Document Repository yes
Due Diligence yes
Fundraising yes
Hedge Funds no
IPO & Exits yes
Litigation yes
M&A Buy Side yes
M&A Sell Side yes
Post Merger no
Private Equity yes
Procurement Management no
Restructuring

no

Files & Folders Management

File Formats Supported

Any file types can be uploaded. PDF and MS Office files can be viewed, any other file types must be downloaded to view

Automatic Numerical Indexing of Files & Folders yes
Drag & Drop Upload of Multiple Files and Folders yes
Desktop Synchronization no
Archives Upload & Extraction no
Export of Data Room Index to Excel yes
Document Version Control no
Multilingual Documents Index

no

File Protection & Digital Rights Management

Granular Document Permissions

yes
View-Only Access yes
Prevention of Download, Print and Copy yes
Remote Shredding of Documents no
Customizable Document Watermarks yes
Secure Fence View no
Document Access Expiry no
256-Bit SSL/TLS Encryption yes
Data at Rest Encryption

yes

Data Hosting & Infrastructure Security

99.9% Uptime Guarantee

yes
ISO 27001 Certified yes
SOC 2 Certified no
SSAE 16 Certified no
Data Backup yes
Virus Scanning

no

Access Security

Two-Factor Authentications

yes
Mobile Device Management yes
Granular User Permissions yes
Permission Groups yes
Access Expiration yes
Access Limitation by IP Address

no

Accessibility & Ease Of Use

No Plugins

no
Scroll-Through Web-Based Document Viewer yes
Web-Based Excel Spreadsheets Viewer yes
iOS Application no
Android Application no
Mobile Device Interface no
User Interface Languages

English

Search, OCR & Filters

Search by Name

yes
Search by Content (Full Text Search) yes
OCR (Optical Character Recognition) no
Filtering by Parameters

no

Collaboration Features

Basic Questions & Answers Module

no
Advanced Questions & Answers Module no
Secure User Messaging no
New Document Email Notifications yes
Files & Folders Notes

no

Activity Tracking & Reporting

Tracking of All User Activity

yes
Real-Time Audit Trail yes
Graphic Reports no
Exporting Reports to Excel yes
Tracking of Document Viewing Time yes
Scheduled Reports (Sending to Email)

no

Customization

Branded User Interface

yes
Custom Domain no
Custom Login Page no
Custom User Invitation Letter yes
Custom Agreements for Accessing Data Room no
Active Directory Integration no
Single Sign-On Integration no
Customer-Managed Encryption Keys no
Integrations Through APIs no
Custom Workflows and Features

no

Support & Services

Business Hours Support

yes
24/7 Email Support yes
24/7 Phone & Email Support yes
Online Help Center no
Live Trainings no
Dedicated Project Manager no
Data Room Archive on DVD or USB Drive yes
Translation Services no
Support Languages

English

Deployment Options

Cloud (Web-Based)

yes
On-Premise (Installed) no
Multiple Datacenter Locations

yes

Trial & Pricing

Free Demo

yes
Free Trial 14-day trial
Price

ANNUAL: $200/month, 3 MONTH PLAN: $300/month, 1 MONTH PLAN: $400/month

Company Info

Established

2012

Locations United States
Employees no data
Clients

LogicMonitor, AppScale Systems, AcuFocus, Inc., PlantForm, Sovance, LLC, Strategic Finance, Tracon Pharmaceuticals, Ansible Works, Clean Diesel Technologies, Lastline, Inc, Inogen, The Corum Group, Stradling Yocca Carlson & Rauth