The HighQ data room is oriented towards large enterprises in the legal and financial industries. When logging into the HighQ data room, there is really nothing that jumps out at you right away that would separate it from other online data room providers. It offers the standard security features required by international organizations, but there is no feeling that it goes above and beyond to make sure that your data is secure. When you boil down to it, data security is really the main thing that you are looking for from a virtual data room.

It offers very useful features for handling M&A transactions such as a Q&A feature to manage bid offerings and questions, but there are still question marks in terms of its usefulness in this field. M&A transaction requires advanced Q&A modules and it requires high accessibility levels thus making all of the data that is contained inside readily available without having to add some plugins or other time consuming and unnecessary delays. In fact, this a common issues and finding a virtual data room provider that eliminates all of these hassles is very difficult.

HighQ offers to demonstrate how to use their data room, however, it not clear how dedicated they are to customer success. Finding quality support that will be there for you whenever you need them is hard to find, especially getting help in a language that is not English. Customer support is an important metric because it shows just how much the company cares about after they take your money and it is not yet whether or not this data room will provide live support or transfer your call to a robot.

Before using this data room, consider the complexity of your project. If you will require advanced customization, and collaboration features this might not be the way to go. Today’s M&A deals and due diligence require features that allow you to easily track all activity that goes on in the data room and will send you reports to give you the big picture. This way you will not get caught off guard by simple problems that could have been foreseen. From this standpoint, HighQ does not do a very good job. But, if your project is very simple or perhaps you only need a document repository, this could be a good fit for your project and your budget as well.

Features Checklist:

Industry Solutions

Bankruptcy

yes
Biotech Licensing yes
Board Portals no
Clinical Studies no
Debt Financing no
Distressed Real Estate yes
Document Repository yes
Due Diligence yes
Fundraising yes
Hedge Funds yes
IPO & Exits no
Litigation yes
M&A Buy Side yes
M&A Sell Side yes
Post Merger no
Private Equity yes
Procurement Management no
Restructuring

yes

Files & Folders Management

File Formats Supported

Over 300 file types (including Word, Excel, PPT, PDF, HTML) files viewable on mobile devices using our HTML5 mobile viewer

Automatic Numerical Indexing of Files & Folders yes
Drag & Drop Upload of Multiple Files and Folders yes
Desktop Synchronization yes
Archives Upload & Extraction yes
Export of Data Room Index to Excel yes
Document Version Control yes
Multilingual Documents Index

yes

File Protection & Digital Rights Management

Granular Document Permissions

yes
View-Only Access yes
Prevention of Download, Print and Copy yes
Remote Shredding of Documents no
Customizable Document Watermarks yes
Secure Fence View no
Document Access Expiry yes
256-Bit SSL/TLS Encryption yes
Data at Rest Encryption

yes

Data Hosting & Infrastructure Security

99.9% Uptime Guarantee

yes
ISO 27001 Certified yes
SOC 2 Certified no
SSAE 16 Certified yes
Data Backup yes
Virus Scanning

yes

Access Security

Two-Factor Authentications

yes
Mobile Device Management yes
Granular User Permissions yes
Permission Groups yes
Access Expiration yes
Access Limitation by IP Address

no

Accessibility & Ease Of Use

No Plugins

yes
Scroll-Through Web-Based Document Viewer yes
Web-Based Excel Spreadsheets Viewer yes
iOS Application yes
Android Application yes
Mobile Device Interface yes
User Interface Languages

English

Search, OCR & Filters

Search by Name

yes
Search by Content (Full Text Search) yes
OCR (Optical Character Recognition) yes
Filtering by Parameters

yes

Collaboration Features

Basic Questions & Answers Module

yes
Advanced Questions & Answers Module yes
Secure User Messaging yes
New Document Email Notifications yes
Files & Folders Notes

no

Activity Tracking & Reporting

Tracking of All User Activity

yes
Real-Time Audit Trail yes
Graphic Reports yes
Exporting Reports to Excel yes
Tracking of Document Viewing Time yes
Scheduled Reports (Sending to Email)

no

Customization

Branded User Interface

yes
Custom Domain no
Custom Login Page no
Custom User Invitation Letter no
Custom Agreements for Accessing Data Room no
Active Directory Integration yes
Single Sign-On Integration yes
Customer-Managed Encryption Keys yes
Integrations Through APIs yes
Custom Workflows and Features

yes

Support & Services

Business Hours Support

yes
24/7 Email Support yes
24/7 Phone & Email Support yes
Online Help Center yes
Live Trainings no
Dedicated Project Manager no
Data Room Archive on DVD or USB Drive no
Translation Services no
Support Languages

English, German

Deployment Options

Cloud (Web-Based)

yes
On-Premise (Installed) yes
Multiple Datacenter Locations

yes

Trial & Pricing

Free Demo

yes
Free Trial no
Price

Negotiable

Company Info

Established

2001

Locations United States, UK, The Netherlands, Germany, Australia, India
Employees 196
Clients

Chapman and Cutler LLP, Hill Dickinson, Bech-Bruun, Clayton UTZ, Benesch, Clyde&Co, DE BRAUW BLACKSTONE WESTBROEK, PLESNER, SYNCA, MAPLES, SHEPPARDMULLIN, GARRIGUES, MCLU, OSBORNE CLARKE, MORRISON FOERSTER, SCHJODT, MORGAN COLE, STEPTOE & JOHNSON LLP, MISHCON DE REYA, TROWERS & HAMLINS